Warranty & Safety Policies
- Fenix General Contractor’s Job Warranty and Disclaimer
At Fenix General Contractor, we take pride in the quality of our services. We stand behind our workmanship and offer a comprehensive work warranty to ensure your satisfaction. Please read and carefully understand the terms and conditions of our job warranty before proceeding with our services. By engaging our services, you acknowledge and agree to the following warranty policies and disclaimers:
Limited Warranty:
We are committed to the quality of our work and the satisfaction of our customers. Fenix General Contractor (referred to as "the Company") warrants that the work performed on your property will be according to the executed contract.
And the warranty does not cover damage or defects caused by factors beyond our control, including but not limited to acts of nature, misuse, neglect, vandalism, accidents, or alterations made by third parties.
Warranty Claim Process:
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Initial Contact: Contact our customer service team immediately to express your concerns. If you believe there is a defect covered by this warranty, please notify our company in writing within 30 days of discovering the issue. Provide detailed information regarding the alleged defect.
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Situation Assessment: We will thoroughly investigate your concern and work on an appropriate solution.
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Follow-up: We will follow up with you with a resolution.
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Inspection and Remediation:
Our company will conduct a thorough inspection to determine whether the issue is covered by this warranty. If deemed covered, we will, at our sole discretion, either repair or replace the defective materials or workmanship within a reasonable time.
Limitations:
This warranty is non-transferable and applies only to the original client who engaged our services. Any repairs or replacements made under this warranty do not extend the original warranty period.
Maintenance Responsibilities:
Clients are responsible for maintaining their property, including any installed materials, in accordance with manufacturer recommendations and industry best practices.
Liability Limitation:
Our company shall not be liable for any indirect, incidental, consequential, or special damages arising from the breach of this warranty or the services provided
Sole Warranty:
This warranty is the sole and exclusive warranty provided by the Company for the specific work performed. No other warranties, expressed or implied, are provided, including any warranties of merchantability or for a particular purpose.
State Law:
This warranty is governed by the laws of the State of California. Any legal action arising from this warranty shall be brought in the appropriate state or federal court within California.
- Fenix General Contractor Company’s Policies and Disclaimers
Please read this safety disclaimer carefully before any work begins. The safety of our clients and our team is our top priority. By engaging our services, you acknowledge and agree to the following safety policies and disclaimers:
Safety Compliance:
At Fenix General Contractor, your safety is our top priority. We adhere to stringent safety protocols to ensure a secure working environment. Our company is committed to complying with all relevant California safety regulations and standards, including those set forth by the California Occupational Safety and Health Administration (Cal/OSHA).
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Our commitment to safety is reflected in the following policies:
• Workplace Safety:
We comply with the strictest safety regulations to ensure a safe working environment for our employees and customers.
• Safety Training:
Our employees receive ongoing safety training and are certified in safe workplace practices.
• Personal Protective Equipment:
We provide and ensure the proper use of personal protective equipment to ensure safety in the workplace.
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Pre-Installation Assessment:
Before commencing insulation work, we will assess your property for potential hazards or conditions that may affect the safety of our team. This may include identifying asbestos, mold, structural issues, or other concerns.
Protective Measures:
We will take appropriate safety precautions, including the use of personal protective equipment (PPE), to minimize risks during the work process. Please allow our team to work without interruption while observing these safety measures.
Communication:
Open and clear communication is essential. Please promptly communicate any safety concerns or special instructions you may have with our team before work begins.
Limited Client Involvement:
For your safety and the safety of our team, we kindly ask that clients refrain from entering the work area during the work process unless specifically instructed by our crew.
Hazard Disclosure:
Our company will disclose any known hazards or risks associated with the the work being performed. We advise clients to follow recommended safety guidelines and take necessary precautions, during the entire process.
Emergencies:
In case of emergencies or unexpected situations, our team is trained to respond promptly and appropriately. Please cooperate with our instructions in such situations.
Liability Limitation:
While we take all reasonable precautions to ensure safety, there are inherent risks associated with construction and insulation work. By engaging our services, clients agree to release our company from any liability for accidents or injuries that may occur during the project.
Client Responsibility:
Clients are responsible for ensuring that their property is free from any personal belongings or items that may obstruct the work area or pose safety risks.
By signing the safety disclaimer, you acknowledge that you have read and understood the safety policies outlined above and agree to comply with them during work process. Our goal is to complete the project safely and efficiently while minimizing risks to all parties involved.
Policies reflect our commitment to delivering high-quality services while prioritizing safety and client satisfaction. For more details or to request specific documents, please don't hesitate to contact us.